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How do I qualify for solar panel installation and the Sun Fund Cash Rebate?
You must be a Texas homeowner. An unshaded southern roof exposure on your home is preferred so that panels capture the maximum amount of sunlight. If your roof faces north, you may not be a good candidate.
To qualify for the solar rebate, you must sign an installation agreement with a Reliant preferred solar installer and a Reliant Solar Rebate Agreement within 30 days of installation; enroll in the Reliant Simple Solar Sell Back 12 plan and remain enrolled for a term of at least 12 months (for customers in Reliant service area); complete solar installation; agree to provide feedback on your experience with the installation of the solar system; and submit a completed rebate request. You will receive the Reliant rebate within 30 days of verification of completed solar installation and enrollment in the Simple Solar Sell Back 12 plan (if located in ERCOT). Early cancellation of the Simple Solar Sell Back 12 plan may result in Reliant reclaiming a portion of the rebate if it has already been paid. The Reliant Simple Solar Sell Back 12 plan is only available in Oncor and CenterPoint service areas. A dual-register meter beyond the smart meter may be required to measure generation and consumption. The customer’s home generation system must be connected to the grid by their TDSP to receive monthly payments for their surplus generation as reported by their TDSP.
How is the amount of the rebate determined?
The Reliant Sun Fund rebate amount is determined by taking 65% of the customer’s electricity usage over the previous 12 months from the date of sales agreement.
How much space will a solar system large enough to power my home take up?
The installation application for each home is different and is generally based on the electricity usage and how much power you will need to generate. In most cases, 400-600 square feet is adequate for an average-sized home, though some systems may require only half that amount. A Solar Specialist will be able to gauge the space needed during the on-site assessment.
How long will the solar panel system last?
A system can provide a 25-year power production warranty from the manufacturer, but may last up to 50 or more years. Other major components, such as inverters and the mounting system, generally have warranty periods between 10 and 25 years.
Can I generate enough power to eliminate 100% of my electric bill?
That all depends on how much electricity you are consuming right now and how many solar panels we can fit on your home. Some solar owners are successfully offsetting 100% of their pre-solar kilowatt-hour consumption. Even when you offset 100% of your consumption, there is some very minimal billing required to keep you connected to the utility grid so you can draw power when your new solar system is not producing energy (i.e., nighttime).
Will my system still generate power to my home during a blackout?
Because solar panel systems are connected to the electric grid, the system must shut down for safety during a power outage to protect the workers attempting to repair outages. Electrical code mandates that your solar system must shut down during power outages to prevent technicians from being harmed while making repairs. You can choose to purchase a solar system battery backup or a traditional generator, if you would like to generate power during an outage.
Does the solar panel system come with a warranty, and will it transfer with the sale of my home?
Yes. Most solar panels include a warranty that guarantees the solar panels will continue generating 80% or more of their original output in 25 years. The solar panel system warranty is linked via the serial number on the system. Please note: an installation system that comes with a 25-year warranty from an installer could be voided if another contractor makes any changes to yours (or the new owner's) solar system. There is no need to transfer your system, but if you sell your home, we recommend introducing the new homeowners to the installation company to avoid potential problems.
Will the panels damage my home?
No, the panels are professionally mounted by certified technicians and designed and inspected for accuracy.
Do I need to replace my current roof to support the panels?
Assuming it is in good condition, your existing roof should be adequate for solar panel installation. The solar installation team will do a thorough roof inspection when they measure the roof to see how many panels it will accommodate.
Who should I call if there is a problem with my solar panels?
If you suspect a problem with your solar panels or installation, contact the solar installation company that originally installed the solar system. They will be the most qualified to help you troubleshoot the solar system. Our installation partners have experienced, full-time service technicians ready to get your system back up and running fast.
Reliant stays on the cutting edge of power. We believe alternative power is approaching its tipping point, and it's our job to make it work for every customer's unique lifestyle. Whether it's solar, backup or wind, it's alternative power. It's smart and easy, but most importantly, it's all yours.
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2 A dual-register meter beyond the Smart Meter may be required to measure generation and consumption. The customer's home generation system must be connected to the grid by their TDSP to receive monthly payments for their surplus generation as reported by their TDSP. The customer must be located in a competitive ERCOT market.
Rooftop services offered by Reliant Energy Retail Services, LLC; TMEL #372646 Stephen Bedford | SCP-716. Regulated by the Texas Department of Licensing & Regulation, P.O. Box 12157, Austin, TX 78711, 1-800-803-9202, 512-463-6599.
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